{"id":4155,"date":"2024-10-03T11:54:25","date_gmt":"2024-10-03T09:54:25","guid":{"rendered":"https:\/\/www.coppolahatters.com\/terms-and-conditions\/"},"modified":"2026-08-12T08:35:49","modified_gmt":"2026-08-12T06:35:49","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.coppolahatters.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Our Returns Policy<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Our refund and returns policy is valid for 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. <\/p>\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging. <\/p>\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Refunds<\/h2>\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your return, we will send you an email to let you know that we have received your returned item. We will also notify you whether your refund has been approved or denied. <\/p>\n\n<p class=\"wp-block-paragraph\">If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Late or Missing Refunds<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">If you haven&#8217;t received a refund yet, first check your bank account again.<\/p>\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company; it may take some time before your refund is officially processed.<\/p>\n\n<p class=\"wp-block-paragraph\">Next, contact your bank. It often takes some time for a refund to be processed. <\/p>\n\n<p class=\"wp-block-paragraph\">If you&#8217;ve done all of this and still haven&#8217;t received your refund, please contact us at {email address}.<\/p>\n\n<p class=\"wp-block-paragraph\"><b>Sale Items<\/b><\/p>\n\n<p class=\"wp-block-paragraph\">Only full-price items are eligible for a refund. Sale items are not eligible for a refund. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Exchanges<\/h2>\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective or damaged. If you need to exchange it for the same item, please email us at {email address} and send your item to: {physical address}. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Gifts<\/h2>\n\n<p class=\"wp-block-paragraph\">If the item was marked as a gift at the time of purchase and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. <\/p>\n\n<p class=\"wp-block-paragraph\">If the item wasn&#8217;t marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, and they will be notified of your return.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Shipping and Returns<\/h2>\n\n<p class=\"wp-block-paragraph\">To return your product, please mail it to:<\/p>\n\n<p class=\"wp-block-paragraph\">You will be responsible for paying your own shipping costs when returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  <\/p>\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it takes for your replacement product to reach you may vary.<\/p>\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. <\/p>\n\n<p class=\"wp-block-paragraph\"><\/p><h2>Need help?<\/h2>\n\n<p class=\"wp-block-paragraph\">Please contact us at info@coppolahatters.com with any questions regarding refunds and returns.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our Returns Policy Our refund and returns policy is valid for 14 days. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4155","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/pages\/4155","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/comments?post=4155"}],"version-history":[{"count":1,"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/pages\/4155\/revisions"}],"predecessor-version":[{"id":4156,"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/pages\/4155\/revisions\/4156"}],"wp:attachment":[{"href":"https:\/\/www.coppolahatters.com\/en\/wp-json\/wp\/v2\/media?parent=4155"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}